Privacy Policy

Welcome to STICKYZOO.art (“we”, “us”, “our”).
We create and sell handmade animal-shaped sticky products and related items (“Products”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://stickyzoo.art (the “Site”) and when you purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

When you use our Site or purchase our Products, you may provide us with:

  • Contact information: name, email address, phone number, shipping address, billing address
  • Order information: products purchased, order date, order value, order notes
  • Payment information: payment method and related details. Payments are processed by third-party payment providers. We do not store your full card details on our servers.
  • Communications: any information you provide when you contact us via email, contact form, or social media (for example, questions, feedback, or support requests)

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • Usage data: pages viewed, time spent on pages, clicks, referring URLs, and other interaction data related to your use of the Site
  • Device and browser information: IP address, browser type, device type, operating system, language settings
  • Cookies and similar technologies: small data files stored on your device that help us remember your preferences and understand how you use the Site

You can control or delete cookies through your browser settings. However, some parts of the Site may not function properly without them.

2. How We Use Your Information

We use the information we collect for purposes including:

  • To process and fulfill your orders, including payment, shipping, and order confirmations
  • To communicate with you, such as sending order updates, responding to inquiries, and providing customer support
  • To operate, maintain, and improve our Site, Products, and services
  • To personalize your experience, such as remembering your preferences or showing relevant content or Products
  • To analyze usage trends and improve the performance, security, and design of the Site
  • To detect, prevent, and respond to fraud, abuse, or security incidents
  • To comply with legal obligations, such as accounting, tax, and regulatory requirements

We do not sell your personal information to third parties.

3. Legal Bases for Processing (If Applicable)

Where required by law (for example, if you are in the EEA or UK), we process your personal data on the following legal bases:

  • Performance of a contract: to process your orders and provide the Products and services you requested
  • Legitimate interests: to operate and improve our business, prevent fraud, and maintain security
  • Compliance with legal obligations: to comply with applicable laws, regulations, and legal processes
  • Consent: where we rely on your consent (for example, for certain marketing communications or non-essential cookies). You may withdraw your consent at any time as described in this Policy.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Keep you logged in (if applicable)
  • Remember your cart and preferences
  • Understand how visitors use the Site
  • Improve our content, layout, and overall performance

Types of cookies may include:

  • Strictly necessary cookies: required for the Site to function properly
  • Performance and analytics cookies: help us understand how the Site is used
  • Functionality cookies: remember choices you make (such as language or region)

You can manage cookie settings through your browser. Disabling cookies may affect certain features or functions of the Site.

5. Third-Party Services

We may share your information with trusted third parties who perform services on our behalf, such as:

  • Payment processors (to process your payments securely)
  • Shipping and logistics providers (to deliver your orders)
  • Analytics providers (to help us understand site traffic and usage)
  • Website hosting and technical service providers

These third parties only receive the information necessary to perform their services and are expected to protect your data and use it only for the agreed purposes.

We may also disclose information if required by law, legal process, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide the Products and services you requested
  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements

When information is no longer required, we will delete it or anonymize it in a reasonable and secure manner.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Children’s Privacy

Our Site and Products are not directed to children under 13 (or under the minimum age in your jurisdiction, if higher).

We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information as soon as reasonably possible.

If you believe that a child has provided us with personal information, please contact us at info@stickyzoo.art.

9. Your Rights (General)

Depending on the laws in your country or region, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you
  • The right to correct inaccurate or incomplete data
  • The right to delete your data, in certain circumstances
  • The right to object to or restrict certain processing
  • The right to withdraw consent, where processing is based on consent

To exercise any of these rights, please contact us at info@stickyzoo.art. We may request additional information to verify your identity before responding.

10. International Transfers

Your information may be transferred to, stored in, or processed in countries other than your own, where data protection laws may be different from those in your jurisdiction.

We will take appropriate steps to ensure that your personal information receives a level of protection consistent with applicable data protection laws, including, where necessary, by using appropriate contractual safeguards.

11. GDPR – Rights of Users in the EEA and UK

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR. These include:

  • Right of access: to obtain confirmation as to whether we process your personal data and to request a copy of that data.
  • Right to rectification: to correct inaccurate or incomplete personal data.
  • Right to erasure: to request deletion of your personal data in certain circumstances (for example, when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent and there is no other legal basis for processing).
  • Right to restrict processing: to request that we limit the processing of your data in certain situations.
  • Right to data portability: to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller, where technically feasible.
  • Right to object: to object to processing based on our legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: where we rely on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.

To exercise your GDPR/UK GDPR rights, please contact us at info@stickyzoo.art. We may ask you to verify your identity.

You also have the right to lodge a complaint with your local data protection authority if you are not satisfied with our response.

12. CCPA / CPRA – Additional Rights for California Residents

This section applies only to residents of California, United States, under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

12.1 Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information about California residents:

  • Identifiers: such as name, email address, postal address, IP address
  • Commercial information: such as records of products purchased, order history, and related transaction details
  • Internet or other electronic network activity information: such as browsing activity on our Site, pages viewed, and interactions with our content
  • Geolocation data: approximate location based on IP address
  • Inferences: drawn from the information above to help improve our services or understand preferences

We collect these categories of information for the business purposes described in the section “How We Use Your Information” of this Privacy Policy.

12.2 Sale or Sharing of Personal Information

We do not sell your personal information for money.

We also do not knowingly “share” your personal information for cross-context behavioral advertising in a way that would be considered a “sale” or “sharing” under the CCPA/CPRA.

If our practices change in the future, we will update this Privacy Policy and provide you with any required notices and opt-out options.

12.3 Your Rights Under CCPA / CPRA

If you are a California resident, you may have the following rights:

  • Right to know: to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties to whom we disclose it.
  • Right to delete: to request that we delete personal information we have collected from you, subject to certain exceptions (for example, when we need the information to complete a transaction, detect fraud, or comply with legal obligations).
  • Right to correct: to request that we correct inaccurate personal information that we maintain about you.
  • Right to non-discrimination: we will not discriminate against you for exercising any of your CCPA/CPRA rights (for example, by denying services or charging different prices solely because you exercised your rights).

12.4 How to Exercise Your CCPA / CPRA Rights

You can exercise your rights by contacting us at:

When you submit a request, we may need to verify your identity (for example, by asking you to provide certain information that we already hold about you).
You may also authorize an agent to make a request on your behalf, subject to verification and applicable legal requirements.

13. Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal that you can enable to indicate your preference regarding tracking. There is currently no universally accepted standard for how websites should respond to DNT signals.

At this time, our Site does not respond to DNT signals. If standards for DNT are established in the future, we may update this Privacy Policy accordingly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of the Site after any changes are posted will signify your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

STICKYZOO.art
Email: info@stickyzoo.art
Website: https://stickyzoo.art